My. Brain. Is. Not. Working.
The reason I bring this up is because I went out this past weekend to blow off some steam… it involved lots of booze, good friends and there was actual dancing in the streets… followed by me not getting out of bed till noon Sunday with a giant headache and very sore shoulder… and don’t ask why my should was hurting cause I have no idea.
The need for the blowing off steam came because of last week…. You know what I did??? Paperwork, LOTS OF IT.
I have to keep Records of everything I do at work. So combine the massive amounts of paperwork with the fact I am a lazy bastard and you get a stack of papers 4 months old.
I filled 7, 3 inch binders with paper. To the point where I couldn’t even close them.
And the shitty part is I had to look over each paper and SIGN it.
So now I am bored to tears, severe cramp in my hand from signing my name 1,919 times and my eyes are so dried that I can barely see, not to mention 3 paper cuts!!! (I have digital copies, so don’t go thinking I actually counted all that!)
Did I mention I was a baby?
Now I’m sitting at my desk and I feel a little strange… I have no papers lying around… I have no clutter in my office, and I have a clean white board. 3 things that NEVER happen at the same time
In fact I am so thrown off by this I am getting this ere feeling that I am not in my office… that I am sitting someplace strange.
Then the phone rings, I get yelled at, and shit starts feeling all too familiar.
I am sooooooo happy it’s the week before my Christmas break…
I can’t even begin to explain it. I will say that I plan on sleeping away at least one of the next 10 days I have off…
Some of you might be thinking that that is a huge waste of time… but I don’t care… I am putting on my comfy pants and I am not leaving the house!!!!
All that stands in my way is 4 more shifts at work… then I am a free man for 10 whole days!!!!
Monday, December 19, 2011
Wednesday, December 7, 2011
Customer Service....
Is it just me or are all Mobile phone providers a bunch of crooked ass clowns?
I know that everyone that owns a cell phone has had the pleasure of dealing with these companies. (I am going to try to keep my service providers name anonymous.)
I have been with the same company since 1999, and I have constantly had problems.
I can hear you now: Woolly, if you’ve had problems that long why haven’t you switched???
Answer is simple… I am with the lesser of the evils.
After hearing the bullshit that my friends go through with their service providers I am kinda lucky that I am only going through half the bullshit they do.
That’s not really my point. My point is that customer service in the phone industry is the WORST fucking service there is.
Case in point… I just realized that I was over paying for my phone, However in order to get the most out of this phone I have to change my plan that I am on. How hard can this be? I mean all they are doing is changing a few options in my contract right???….. WRONG…. Apparently you need 7-10 business days to activate my new plan …. Fuck you, you need 10 days to switch. That is a load of bullshit if I ever heard one.
The Customer service lady swore up and down that it was the truth and I would have to wait 10 days before the features on my phone could be activated. Seeing as I am one untrustworthy client I decide to call back the next day. I of course don’t get the same person but I was told a similar story, except it would now take 3-5 business days.
Again I was unsatisfied and I so called back about 35 seconds after I hung up… and low and behold I got a girl that said quite frankly that the other 2 people I talked to were full of shit and she would be activating my features right away.
I immediately fell in love with this girl… she was flat out the best customer service employee on the planet. She spoke the truth, no bullshit. Which is totally refreshing.
In my mind bad news is easier to take when it is given to you honestly the first time.
She explained the problems that I will have with my first month of billing, she told me that for about 15 minutes my phone might not work, and then she dropped the damn service changes that they normally bill you for all the stuff I was having done.
This girl was about to get a marriage proposal, I swear to god she was phone flirting (which I might add is a wicked tool to use, it totally helps smooth over the person on the other end of the phone)
The part that got me was just as I was ready to hang up she says.
“Are you busy right now?”
“No. I am on my drive home, and I am still about an hour away. Why?”
“Can you do me a favour?”
“What is it?”
“You sound like a cool guy (flattering will get you everywhere) and I am having a really rough day, do you mind staying on the line and talking to me? I really don’t what to have to go back to work just yet.”
I was stunned…. My answer of course was yes…. And I chatted with this girl for the better part of 2 hours. When the conversation ended, I said something along the lines of “I guess I’m probably never gonna talk to you again” and before I could finish she replied with… “Don’t worry; I’ve got all your information”
Not quite sure how to take that, but I am gonna be positive and take it as she is going to e-mail me or something.
So after all that anger something good came out my phone acting up…
BUT, I still hate all cell phone providers!!!
AM I ALONE????
I know that everyone that owns a cell phone has had the pleasure of dealing with these companies. (I am going to try to keep my service providers name anonymous.)
I have been with the same company since 1999, and I have constantly had problems.
I can hear you now: Woolly, if you’ve had problems that long why haven’t you switched???
Answer is simple… I am with the lesser of the evils.
After hearing the bullshit that my friends go through with their service providers I am kinda lucky that I am only going through half the bullshit they do.
That’s not really my point. My point is that customer service in the phone industry is the WORST fucking service there is.
Case in point… I just realized that I was over paying for my phone, However in order to get the most out of this phone I have to change my plan that I am on. How hard can this be? I mean all they are doing is changing a few options in my contract right???….. WRONG…. Apparently you need 7-10 business days to activate my new plan …. Fuck you, you need 10 days to switch. That is a load of bullshit if I ever heard one.
The Customer service lady swore up and down that it was the truth and I would have to wait 10 days before the features on my phone could be activated. Seeing as I am one untrustworthy client I decide to call back the next day. I of course don’t get the same person but I was told a similar story, except it would now take 3-5 business days.
Again I was unsatisfied and I so called back about 35 seconds after I hung up… and low and behold I got a girl that said quite frankly that the other 2 people I talked to were full of shit and she would be activating my features right away.
I immediately fell in love with this girl… she was flat out the best customer service employee on the planet. She spoke the truth, no bullshit. Which is totally refreshing.
In my mind bad news is easier to take when it is given to you honestly the first time.
She explained the problems that I will have with my first month of billing, she told me that for about 15 minutes my phone might not work, and then she dropped the damn service changes that they normally bill you for all the stuff I was having done.
This girl was about to get a marriage proposal, I swear to god she was phone flirting (which I might add is a wicked tool to use, it totally helps smooth over the person on the other end of the phone)
The part that got me was just as I was ready to hang up she says.
“Are you busy right now?”
“No. I am on my drive home, and I am still about an hour away. Why?”
“Can you do me a favour?”
“What is it?”
“You sound like a cool guy (flattering will get you everywhere) and I am having a really rough day, do you mind staying on the line and talking to me? I really don’t what to have to go back to work just yet.”
I was stunned…. My answer of course was yes…. And I chatted with this girl for the better part of 2 hours. When the conversation ended, I said something along the lines of “I guess I’m probably never gonna talk to you again” and before I could finish she replied with… “Don’t worry; I’ve got all your information”
Not quite sure how to take that, but I am gonna be positive and take it as she is going to e-mail me or something.
So after all that anger something good came out my phone acting up…
BUT, I still hate all cell phone providers!!!
AM I ALONE????
Friday, December 2, 2011
Convo's with friends
Thursday, December 1, 2011
It's that time of year again.....
I love Christmas…. HATE SHOPPING.
To me it ruins everything good about Christmas. I am totally down with gift giving, I just can’t stand going to the mall during Christmas.
It all starts in the parking lot. It resembles a giant game of bumper cars. People will try to kill over that spot that is 15ft closer to the door.
Then when you get in the mall, manners go out the fricking window. Pushing and shoving each other without so much as a simple “excuse me”
It drives me bat shit crazy. An I refuse to sink to that level. I have always been (and will always be) a polite individual. I hold doors open for people, I let others who have less items go in front of me in line, and I always ALWAYS say “excuse me/pardon me” if I accidentally bump into someone.
I think it is the Christmas music… I swear they must put subliminal messages in them telling everyone to spent money and kill anyone that stands in your way of getting that Old Navy fleece pullover!
My way of countering this offensive behavior is to be over the top polite to EVERYONE. Nothing drives a person in a bad mood crazier that someone in an up beat cheery mood. Try it sometime… walk around smiling and greeting everyone you see with a giant “MERRY CHRISTMAS” and just act like your in the greatest mood and you’ll see everyone around you that is in a bad mood giving you the cut eye. Or even better what I have been doing at work to get people going is when you first walk into a room, sing a Christmas carol. And then stop and wait… within 10 minutes someone else in the room will all of a sudden start singing… good moods are contagious. I am just doing my part to make the grinch disappear this time of year!!
So if you’re going to the mall or out shopping in general…. Take that giant stick out of your ass and think about candy canes and snowflakes… or else I’m coming to find you and I’ll be singing Christmas carols in your ear 24/7!!!!
To me it ruins everything good about Christmas. I am totally down with gift giving, I just can’t stand going to the mall during Christmas.
It all starts in the parking lot. It resembles a giant game of bumper cars. People will try to kill over that spot that is 15ft closer to the door.
Then when you get in the mall, manners go out the fricking window. Pushing and shoving each other without so much as a simple “excuse me”
It drives me bat shit crazy. An I refuse to sink to that level. I have always been (and will always be) a polite individual. I hold doors open for people, I let others who have less items go in front of me in line, and I always ALWAYS say “excuse me/pardon me” if I accidentally bump into someone.
I think it is the Christmas music… I swear they must put subliminal messages in them telling everyone to spent money and kill anyone that stands in your way of getting that Old Navy fleece pullover!
My way of countering this offensive behavior is to be over the top polite to EVERYONE. Nothing drives a person in a bad mood crazier that someone in an up beat cheery mood. Try it sometime… walk around smiling and greeting everyone you see with a giant “MERRY CHRISTMAS” and just act like your in the greatest mood and you’ll see everyone around you that is in a bad mood giving you the cut eye. Or even better what I have been doing at work to get people going is when you first walk into a room, sing a Christmas carol. And then stop and wait… within 10 minutes someone else in the room will all of a sudden start singing… good moods are contagious. I am just doing my part to make the grinch disappear this time of year!!
So if you’re going to the mall or out shopping in general…. Take that giant stick out of your ass and think about candy canes and snowflakes… or else I’m coming to find you and I’ll be singing Christmas carols in your ear 24/7!!!!
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